3 general skills or competencies (Job family competencies) for Parking Attendant
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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7 soft skills or competencies (core competencies) for Parking Attendant
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Lists tools and applications used to maintain focus in the workplace.
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Level 2 Behaviors
(Light Experience)
Sets deadlines to stay focused on performing scheduled tasks.
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Level 3 Behaviors
(Moderate Experience)
Updates priorities quickly according to changing requirements.
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Level 4 Behaviors
(Extensive Experience)
Reduces unnecessary events to keep focus.
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Level 5 Behaviors
(Mastery)
Promotes regular meditation practices to improve the ability to maintain focus.
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Summary of Parking Attendant skills and competencies
There are 0 hard skills for Parking Attendant.
3 general skills for Parking Attendant, Customer Satisfaction, Safety Policies and Procedures, Facilities Management.
7 soft skills for Parking Attendant, Attention to Detail, Maintaining Focus, Honesty And Integrity, etc.
While the list totals 10 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Parking Attendant, he or she needs to be proficient in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Honesty And Integrity.